Marketing Specialist – D2C
Austin, Texas
About ClosedLoop + Healthy
Historically known as healthcare’s data science platform, ClosedLoop has now also begun to pioneer the use of generative AI to deliver personalized support to patients and providers. With a passion for service and a thirst for revolution, we are dedicated to improving health and wellbeing for people everywhere. Through the use of innovative technology and compassionate support at every stage in patients journeys, we offer solutions for patients directly and for members of their care team.
What sets us apart from the competition is our well-established reputation and history of innovation, excellence, and partnership. Competing in and winning the CMS AI HealthOutcomes Challenge in April 2021 put us on the map by surpassing 300 other contenders (IBM, Accenture, Deloitte, Merck, Mayo Clinic, etc.) to win the $1.6 million grand prize.
We welcomed 2024 with another milestone … Our third consecutive year being named Best in KLAS for Healthcare AI. One of our industry’s most prestigious honors, KLAS uses direct customer experience and satisfaction data from interviews by KLAS Research to score healthcare technology companies.
Now on the precipice of more exciting accomplishments and discoveries yet to be realized, we will always be guided by a commitment to do good in order to positively impact the future of Healthcare.
We’re ready to help change the world. Are you? Come join us!
About the Team
Built and based in Austin, Texas, we are a team of “Closers” who are passionate about changing the future of healthcare. With numerous accolades in our trophy case, we have been repeatedly recognized by the Austin Business Journal as a “Best Places to Work” and Built In as a “Best Startups” for our culture and employee-centric programming.
We believe that diverse teams are stronger teams and understand that building for the future includes embracing and honoring different backgrounds and experiences. Doing so creates the foundation for our ability to build systems that drive unbiased outcomes.
We strive to create a supportive team high in rigor, with a constant improvement mindset. We believe that teams high in trust innovate faster and better, collaborate more effectively, and love their work more. If this sounds like a place where you can see yourself building for a future that transforms healthcare, we’d love for you to join us!
About the Role
At GetHealthy.com, we’re on a mission to make wellness more accessible, personal, and actionable for everyone. As our Marketing Specialist, you’ll play a critical role in supporting the Chief Marketing Officer and Director, Growth Marketing in executing data-driven strategies that scale our user base and amplify our brand. If you thrive in a fast-paced, test-and-learn environment, and you’re hungry to make an impact, this role is built for you.
Responsibilities
- Lead the planning and creation of compelling written content across channels—including blog posts, social media, landing pages, and lead-generation campaigns—aligned with brand and growth priorities
- Manage the content calendar and publishing strategy across all social media platforms, ensuring timely, platform-appropriate posts and performance-based iteration
- Collaborate with internal stakeholders and external partners to develop engaging content in a range of formats, including blog articles, email campaigns, reels, video scripts, and multimedia assets
- Oversee day-to-day updates and content enhancements on GetHealthy.com and related landing pages, ensuring alignment with brand standards and marketing goals
- Track, analyze, and report on digital campaign performance, including Meta, Apple Search Ads, Google Ads, and other paid channels; synthesize insights to inform creative and media strategy
- Maintain organized and up-to-date marketing calendars, campaign timelines, and project trackers, proactively identifying risks and helping teams stay on schedule
- Support the preparation of marketing reports, performance recaps, and executive presentations, turning data and outcomes into clear, compelling narratives
- Manage digital asset libraries, ensuring brand templates, imagery, and creative files are easy to access, consistently branded, and version-controlled
- Assist in audience segmentation, list uploads, and email hygiene within marketing automation platforms (e.g., Mailchimp, Klaviyo, or similar tools)
- Conduct market, user, and competitor research to help shape messaging, creative strategy, and campaign direction
- Ensure brand voice and visual standards are applied consistently across all marketing and customer-facing materials
You might be a right fit if you’re …
- Strong written and interpersonal communication skills
- Well-developed organization, project management, and writing processes
- Demonstrated ability to distill complex problems and solutions into compelling storytelling and learning
- Comfortable/ effective working directly with senior-level executives
- Highly collaborative, teamwork-based approach to problem-solving
- Basic understanding of Marketing funnel
The fine print…
- We have a strong preference for individuals based in our Austin, TX headquarters who are comfortable with our in-office work culture. We offer relocation assistance to new employees relocating to Austin.
- At this time, ClosedLoop is unable to provide visa sponsorship. Candidates must be authorized to work in the United States without the need for sponsorship now or in the future.
- A few words on our approach to recruiting: We will never ask an applicant for sensitive or personal financial information during any stage of the recruitment process. We advise all applicants seeking employment with ClosedLoop to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing ClosedLoop should email hr@closedloop.ai
