KLAS Healthcare AI 2020 Report Identifies ClosedLoop as a Top Performer in Healthcare-focused AI

KLAS Research recognized ClosedLoop as a top performer in their “Decision Insights: Healthcare AI 2020” report. KLAS examined the recent AI purchase decisions of 47 organizations to determine which vendors are being considered and chosen, which are being replaced, and why provider and payer organizations choose the AI solutions they do.

AUSTIN, TX—October 29, 2020—ClosedLoop.ai, Healthcare’s Data Science Platform, recognized as a Top Performer in KLAS Research “Decision Insights: Healthcare AI 2020”. In this report, “KLAS examines the recent AI purchase decisions of 47 organizations to determine which vendors are being considered and chosen, which are being replaced, and why provider and payer organizations choose the AI solutions they do (technology? service? healthcare expertise?).”

The report highlighted ClosedLoop in several key areas:

  • ClosedLoop received a score of 90.5 out of 100, one of the top overall scores in the report.
  • Expertise and partnership are top decision drivers for those who selected ClosedLoop
  • ClosedLoop received an “A+” rating for both Value and Relationship and an “A” rating for Culture and Loyalty
  • All interviewed ClosedLoop customers reported being “satisfied or highly satisfied”, reporting strong partnership, collaboration and responsiveness
  • 100% percent of customers replied “Yes” when asked if they would buy again

A current ClosedLoop customer shared the sentiment “ClosedLoop.ai wasn’t trying to fit a square peg into a round hole. They understood that we had a unique interest and a unique situation. ClosedLoop.ai’s healthcare expertise was a big deal to us… It didn’t take a lot to translate things, and they adapted their approach to create a predictive model for our unique interest in the data streams.” —CEO, recently selected ClosedLoop.ai*

ClosedLoop, a top 7 finalist for The Centers for Medicare and Medicaid Services (CMS) Artificial Intelligence Health Outcomes Challenge, continues its strong push as a leader in the Healthcare focused AI community. Andrew Eye, Co-Founder and CEO had this to say in regards to the report’s findings, “The impact of artificial intelligence and machine learning has been undeniable in nearly every industry over the past few years.  Unfortunately, AI in healthcare has seen many false starts, missed promises, and dissatisfied customers.  At ClosedLoop we grade ourselves on successful AI deployments that drive quantified customer value.  That starts with delivering rapid prototypes in as little as 24 hours and follows through to deployment, monitoring, and continuous improvement.  We’ve just begun to scratch the surface of what’s possible with AI in healthcare and we’re ecstatic to see that our customers’ feedback reflects ClosedLoop’s commitment to customer value and long-term relationships.”

About KLAS

KLAS is a data-driven company on a mission to improve the world’s healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services and medical equipment to deliver reports, trending data and statistical overviews. KLAS data is accurate, honest and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance.

To learn more about KLAS and the insights we provide, visit KLASresearch.com

To view the full report please visit https://klasresearch.com/report/healthcare-ai-2020/1443

*See https://klasresearch.com/decision-insights-comments/healthcare-artificial-intelligence/375 for more commentary

About ClosedLoop

ClosedLoop is Healthcare’s Data Science Platform. We make it easy and affordable for healthcare organizations to use data science to improve quality and reduce costs. The ClosedLoop platform is purpose-built to make healthcare-focused data scientists more effective at their jobs. By providing off-the-shelf models for common healthcare use cases and automating many of the manual processes involved in traditional data science tasks, ClosedLoop allows data scientists to focus on the impactful problems that drive real value for organizations. A finalist in the Center for Medicare and Medicaid Services’s AI Health Outcomes Challenge, ClosedLoop is headquartered in Austin, Texas.


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